Any order placed on the site www.imagesderisoires.com, will be exclusively governed by these general conditions of sale, which we recommend that you read carefully. Placing an order implies prior consultation of these general conditions of sale and implies full acceptance and irrevocable thereof.

Acceptance of these general conditions of sale
The purpose of these general conditions of sale is to define the rights and obligations of the parties in the context of a distance sale of products offered by the Seller on the Site. The Customer acknowledges having read these General Conditions when confirming the order. Any validation of his order implies acceptance of the General Conditions without exception.

The Seller reserves the right to adapt or modify these general conditions at any time. In the event of modification, the General Conditions in force on the date of placing the order will be applied to each order.

 

Product offer and availability
The product offers are valid as long as they are visible on the Site.

 

- Product prices and order amount
- Sale price of products
The selling prices of the products are those displayed on the Site at the time of purchase by the Customer. They can be modified without notice.

These sales prices are indicated in EUROS, including VAT, and do not include packaging costs or shipping costs invoiced in addition.

- Total amount of the order
The total amount of the order is the final price in euros, all taxes included, processing and shipping costs included. It is included in the order confirmation email and in the downloadable electronic invoice once payment has been made or from the account created by the Customer.

 

Ordered
All orders are firm and final. To be admissible, any modifications or cancellations requested by the buyer must be made in writing before the goods are dispatched.

Once the payment has been made, the Customer receives an email confirming his order. This email constitutes proof of the order for the Customer which the Seller recommends that he keep.

 

Means and Terms of Payment

For France, payment is made in cash by bank card, bank transfer or via Paypal unless we advise otherwise.

The goods are reserved for 1 week until full payment.

 

Property

The transfer of ownership takes place after the complete payment of the goods in accordance with the law n ° 80-335 of May 12, 1980.

 

Right to retract
The Customer has a period of seven working days to return, at his expense, products which do not suit him, for any reason whatsoever.

In the event of exercise of the right of withdrawal, the Customer will have the choice of requesting from Customer Service either the reimbursement of his order, with the exception of the return costs he will have incurred, or the exchange of the product for a product of equivalent quality and price.

Upon receipt of the said product (s), the Customer Service will contact the Customer (by e-mail or telephone) to remedy the problem notified as soon as possible, at the latest within 30 days of the date on which the right to retract.

In the event of a request for reimbursement, the Seller agrees to reimburse the Customer for all of the sums paid, with the exception of the return costs it has incurred.

This reimbursement is made exclusively by bank transfer.

In accordance with article L. 120-20-2 of the Consumer Code, the right of withdrawal cannot be exercised for audio or video recordings or computer software unsealed by the Customer, as well as for newspapers, periodicals or magazines .

Secure payment
The Seller implements all means to ensure the confidentiality and security of the data transmitted by Customers on the Site.

Your bank details are thus protected, since only the payment agreement codes issued by the banks are kept.

Delivery
Your orders are dispatched upon receipt of your payment.

For France: COLISSIMO SUIVI or LETTRE SUIVI.

 

Concerned about the satisfaction of our customers, our packages are packed with the utmost care, thus guaranteeing reception at your home in perfect condition.

The goods travel in all cases at the risk of the customer, to whom it belongs in the event of default or damage, to make all the necessary reservations with the carrier.

 

Concerned about the satisfaction of our customers, our packages are packed with the utmost care, thus guaranteeing reception at your home in perfect condition.

The goods travel in all cases at the risk of the customer, to whom it belongs in the event of default or damage, to make all the necessary reservations with the carrier.

 

Delivery delay :

Packages are generally dispatched within 2 to 3 working days after receipt of payment. They are shipped via Colissimo post in secure shipping tubes that protect art posters during storage and shipping.

 

Cost of delivery charges:

Shipping costs include preparation and packaging costs as well as shipping costs. Preparation costs are fixed. While the shipping costs vary depending on the total weight of the package. We recommend that you group all of your items in one order.

 

Tracking and receiving the package:

The Customer is informed of the shipment of his order by an e-mail containing a delivery tracking link.

The Customer undertakes to receive the products ordered at the delivery address appearing on the order confirmation email.

In the absence of the Customer, he has a period indicated by the carrier to receive his package.

Attention - In case of non-withdrawal within the time limits, the products will be returned to the Seller who reserves the right to refund the amount of the order, excluding delivery costs which will remain the responsibility of the Customer.

 

Guarantee:

The products delivered benefit, in accordance with legal provisions, from the guarantee of conformity and the legal guarantee against hidden defects arising from a defect in material, design or manufacturing affecting the product and making it unfit for use.

 

Warning :

• any legal warranty is excluded in the event of misuse, negligence or lack of maintenance on the part of the Customer, such as in the event of normal wear and tear of the product, accident, in the event of the Customer's act, or in force majeure as defined in Article 13 of the General Conditions;

• any warranty is limited to the replacement or reimbursement of the non-conforming product (s) or affected by a non-conformity or a defect;

• in order to assert their rights, the Customer must, under pain of forfeiture of any action relating thereto, inform the Seller in writing of the existence of the non-conformity of the product (s) delivered and of the hidden defect affecting the product (s) within a short period of time from its discovery (in any case non-conformity cannot be invoked beyond two years from the date of delivery of the product);

• no product will be exchanged or reimbursed without the seller's agreement and before being returned (in its packaging and with the same care) by the customer to the seller's address.

Customer Service undertakes to exchange the product (s) concerned, or to reimburse the Customer as soon as possible. Return costs

and, where applicable, the costs of sending the new product are borne by the Seller.

 

Customer Service undertakes to exchange the product (s) concerned, or to reimburse the Customer as soon as possible. The return costs and, where applicable, the costs of sending the new product are borne by the Seller.

Any dispute relating to the interpretation of these conditions will be under the jurisdiction of the Commercial Court of Orléan.

The personal data collected is processed by the Seller in accordance with the legal provisions relating to the protection of personal data resulting from Law No. 78-17 of January 6, 1978, known as "Information Technology and Freedom".

In all cases, the seller cannot be held liable in the event that the non-performance of his obligations is attributable either to the Customer, or to the unpredictable and insurmountable fact of a third party to the contract, or to a case of force majeure such as defined in Article "Force Majeure" of the General Conditions.

 

Likewise, the seller cannot be held liable for any inconvenience or damage inherent in the use of the Internet, in particular a break in service, an outside intrusion or the presence of computer viruses.

The Seller, owner of the Site, exclusively undertakes to comply with the laws or regulations in force in France.

Hypertext links may refer the Customer to other websites than the Site. The Seller disclaims all liability in the event that the content of these sites contravenes the legal and regulatory provisions in force.

 

Force majeure
Neither the Seller nor the Customer can be held responsible for any non-performance which may arise from a case of force majeure.

Without being limiting, are considered force majeure, in addition to those usually retained by the jurisprudence of French courts and tribunals: total or partial strikes internal or external to the company, the blocking of the means of transport or supply for whatever the reason, government or legal restrictions, computer crashes, blocking of telecommunications including networks and especially the Internet.

Evidence - Conservation - Archiving
The computerized registers, kept in the Seller's computer systems, under reasonable security conditions, will be considered as proof of the sales contract, its date, orders and payments made between the parties.

The archiving of orders and invoices is carried out on a reliable and durable medium so as to correspond to a faithful copy, in accordance with article 1348 of the Civil Code.

 

Protection of personal data - Right of access to the file
The nominative information requested from the Customer is necessary for the processing and routing of orders as well as the editing of delivery notes and invoices.

The personal data collected is processed by the Seller in accordance with the legal provisions relating to the protection of personal data resulting from Law No. 78-17 of January 6, 1978, known as "Information Technology and Freedom".

 

All general conditions
The Parties recognize that these general conditions of sale constitute the entire agreement concluded between them.

If, for any reason, one of the clauses of these general conditions should be declared inapplicable, it would be deemed unwritten without thereby invalidating these general conditions, or altering the other provisions of the general conditions.

 

Litigation
These general conditions of sale, as well as any order placed by the Customer are governed by French law.

In the event of litigation, an amicable solution will be sought before any legal recourse.

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